Privacy Policy

YUNÉEKA (yuneeka.com) is a trading name of Deesanj (Pty) Ltd, the responsible party under the Protection of Personal Information Act (POPIA). Email: hello@yuneeka.com.

For any privacy request, please contact our Information Officer at the same email address.

• Your name, email, phone number, delivery address and order details.
• Your account details, if you create an account.
• Your messages to us.
• Your email address, if you subscribe.
• Information about how you use the site, if you accept analytics cookies.

We never receive your full card details. Our payment provider handles those.

• To process and deliver your order.
• To send order and tracking emails.
• To handle returns and questions.
• To send our newsletter, if you subscribed.
• To improve the site, if you consented to analytics cookies.
• To meet our legal and tax obligations.

Giving us your details is voluntary, but we can't fulfil an order without them.

We share only what is needed with:

• Payment providers.
• Couriers.
• Suppliers and fulfilment partners, some outside South Africa, who send orders directly to you.
• Our website and email platform providers.
• Authorities, where the law requires.

We never sell your information.

Some of these providers are outside South Africa. As section 72 of POPIA allows, we transfer information only where it is needed to fulfil your order, where the recipient is bound by protection similar to POPIA, or where you have consented.

We use reasonable safeguards, including encrypted connections. We keep information only as long as needed or as the law requires, generally 5 years for tax records. Newsletter details are kept until you unsubscribe.

• Ask for a copy of your information.
• Ask us to correct or delete it.
• Object to processing, including marketing.
• Withdraw consent at any time.

You may also complain to the Information Regulator at inforegulator.org.za. For cookies, see our Cookie Policy.